Services

After-Sales Services

Fenn customers enjoy a suite of after sales services with the purchase of their machinery. We are proud to offer prompt customer service that helps ensure minimal downtime. With our comprehensive services, we can support our customers with telephone, digital remote, and field service diagnostics and repair. When it comes to machinery controls, we offer control upgrades, as well as software support and software updates when necessary.

Torin Service

860-259-6569

Fenn Service

860-259-6600

Upgrade and Remanufacture

An important part of the total solutions package to our customers, Fenn proudly provides  upgrade and remanufacture services to Fenn and Torin brand machinery. With this service offering, machinery owners take advantage of the OEM's knowledge of the equipment and expertise to mechanically/electronically rework aged machines to provide greater efficiency, throughput, safety and quality. Whether your equipment is worn out, or your project requirements have changed, our staff will provide an upgrade solution to meet your requirements.

An upgrade to a modern control system effectively eliminates reliance on obsolete components, and ensures reliability and optimum production levels. While we offer high accuracy, state-of-the-art control systems, we take care to design our modern controls with layouts similar to our older models, to ensure a smooth transition and minimal operator training time.

Services are available on any type of equipment from Fenn, including Torin® Spring Coilers, Rolling Mills, Turks Head, Swaging Machines, Take-up Reels, etc. Contact us today by phone, using the form at left or sending us an email at sales@fenn-torin.com to learn more about updating your machinery!